Customer Testimonials

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DealerRater Jan 11, 2025

Extraordinary service. Sent representative (Red) to finalize contract and more importantly go over the amenities, apps and service. Red spent an unusual amount of time building our knowledge about this incredible automobile!

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Google Jan 9, 2025

Red was excellent. Easy to work with, knowledgeable, thorough and available. Will definitely go back to him when I need a new car.

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Google Jan 5, 2025

Very good and helpful did everything online

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Google Jan 4, 2025

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Google Jan 3, 2025

Honest people that are willing to work with you for the best outcome so both sides are happy

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Google Jan 1, 2025

Fantastic dealership, Alex and dru both did a great job getting me the truck I want for a great price

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Google Jan 1, 2025

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Google Dec 27, 2024

I have been involved in the purchase of several cars from Justin Morgan with complete satisfaction each time. It is always fast and to the point with specifics needed each time in a friendly and knowledgeable manner by all involved. I feel fully confident that anyone dealing with this dealership are being dealt with fairly and will, and have, recommended Justin to several others in the market for a vehicle.

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Google Dec 19, 2024

It’s hard to find people to take care of you the way the folks here do. From upper management down and across the board, these folks will take care of you!

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Google Dec 18, 2024

Very helpful in helping me decide on buying a vehicle. Not pushy in any way Everyone was friendly and helpful

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Google Dec 17, 2024

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Google Dec 14, 2024

Jenny was great to work with. They gave a very fair price for my used vehicle and even drove me home after the sale, all within an hour.

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Google Dec 14, 2024

Working with Red is always a pleasure. This isn't the first vehicle I've purchased from Heartland and Red makes the entire process very easy even for me as I can be somewhat of a difficult customer.

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Google Dec 12, 2024

My wife and I spent two days looking for a specific vehicle, and we are very lucky it was at Heartland CDJR in Excelsior Springs, because everyone there was great to work with. Our sales rep Rick was super knowledgeable and had the car cleaned and ready. He was actually working with several customers at once and got us all taken care of. Linn in finance was super busy, closing deals left and right, and she got us fixed up right away. The service bays were hopping, everyone stopped and said Hi to us, the dealership and waiting room was ...

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Google Dec 12, 2024

Trey was very kind and helpful. Thorough and detailed throughout the process. Will recommend them to everyone. Promoting their lifetime powertrain warranty is a big kicker for me. Made a deal with them and came home with a brand new Jeep wrangler. And I love it a lot. 💖marti claud. Carrollton, M0. Thanks again heartland.

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Google Dec 12, 2024

The final paper work process was the quickest and easiest I have ever experienced. The whole process was simple and staff nice.

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Google Dec 12, 2024

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Google Dec 9, 2024

Great team to work with that's very responsive and helpful and not pushy and focused on up-selling. Highly recommend!

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Google Dec 8, 2024

Heartland CDJR is a full-service dealership that I was proud to do business with. At Heartland CDJR honesty and integrity, you can't get any better than #1.

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Google Dec 7, 2024

Worked with salesperson Dakota Simmons. He was able to find me a vehicle and complete the sale in one day. Highly recommend!

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Google Dec 7, 2024

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Google Dec 6, 2024

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Google Dec 6, 2024

Went very well. Red was excellent. Both business managers were fantastic also. Fast, easy, and worth the 1.5 hour drive for me!

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Google Dec 6, 2024

Trey made my car buying experience super easy.

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Google Dec 4, 2024

We had a great experience with this dealership. Trey was great to work with.

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Google Dec 3, 2024

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Google Dec 1, 2024

Went in just to look and get an idea of what kind of vehicle I would want. We were greeted immediately and after telling Alex what we wanted in a vehicle he was able to find us the perfect vehicle at a fair price.

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Google Dec 1, 2024

They were very easy to work with and made this process as easy as could be.

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Google Nov 27, 2024

Staff and sales person, Dakota, were very friendly and helpful especially since we arrived shortly before closing.

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Google Nov 27, 2024

Enjoyed my experience at Heartland CDJR working with Rick and his team. I really appreciate Rick's patience as I was dealing with insurance to find a replacement for my recently totaled 2015 Ram 1500. Everyone I met was very understanding of the situation I was in and I never felt pressure to buy even after I found a "new to me" 2022 Ram 1500 Laramie. Thank you very much!

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Google Nov 27, 2024

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Google Nov 22, 2024

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Google Nov 18, 2024

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Google Nov 17, 2024

We decided to sell a truck we didn't need anymore and they made the sell a simple process and gave us what we needed for it.

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Google Nov 14, 2024

By far the best car buying experience I’ve ever had. Good people and no bs

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Google Nov 11, 2024

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Google Nov 9, 2024

I love my new jeep! Dru Peregrine was amazing to work with, she’s very talented at her job and is also very educated and knowledgeable on buying a new vehicle, she’s sweet and personable and I would definitely recommend her! I’ve had issues in the past with people trying to take advantage of me when it comes to buying a new car but she is trustworthy and made everything super easy. Thanks Heartland !

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Google Nov 9, 2024

The entire staff was superful helpful to deal with. Trey made the car buying experience smooth and easy.

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Google Nov 9, 2024

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Google Nov 9, 2024

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Google Nov 8, 2024

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Google Nov 5, 2024

RED WAS GREAT HE TOOK GREAT CARE OF ME AND THE FAMILY. WIFE LOVES THE TRUCK. THANK YOU TO ALL THE PEOPLE THERE!

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Google Nov 5, 2024

Courteous and Professional , I will deal with them again!

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Google Nov 5, 2024

We had a great experience working with Heartland to purchase our vehicle. They were very responsive and made the process flow smoothly. Specific thanks to Rick and Lynn for their help and answering all my questions.

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Google Nov 4, 2024

My Experience was by far the best car buying experience I've been through... Everyone was nice and professional and polite...I know where I am getting my next car...I bought The 2023 Dodge Challenger she purrs like a kitten..oh P.S. THEY DETAILED MY FREAKING CAR NOW THAT'S FREAKING AWESOME

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Google Nov 2, 2024

Wonderful experience, quick in and out. Alex King was such a great help and is very knowledgeable and helpful. 10/10! Would definitely go here!

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Google Nov 1, 2024

Red and Heartland CDJR have been exceptional to work with. They have been very responsive to my questions and easy and professional in negotiations and finalizing a deal. The most most frustration free dealer experience I've had in 40yrs of car buying

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Google Oct 31, 2024

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Google Oct 30, 2024

With wonderful help from Grant and Dru I was able to buy my first car. They made the experience super smooth and stress free!

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Google Oct 29, 2024

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Google Oct 29, 2024

Heartland Chrysler Dodge Jeep was great. My salesman Edd was a pleasure to work with. He took care of my needs and made the whole process quick and easy. I had been looking at a vehicle there for about a week and talking with Edd on the phone working on a deal. That Saturday I went up there and Edd had the vehicle ready for me to check out. About 2-3 hours later I was driving back home in my new vehicle. Thanks Edd and Heartland.

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Google Oct 25, 2024

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Google Oct 23, 2024

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Google Oct 22, 2024

Friendly. Quick to respond

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Google Oct 15, 2024

This was such a GREAT experience 😀. I went in the staff and all were so nice. I was in and out NO lag time. Super quick service. I never thought car buying could be so easy😀. My new favorite place😀. GO HEARTLAND 😀.

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Google Oct 15, 2024

My salesperson was patient with me. He worked hard to achieve my needs.

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Google Oct 14, 2024

Swift purchase of my new Jeep. Everyone was super helpful and friendly. Highly recommend, Andre is the man!

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Google Oct 14, 2024

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Google Oct 13, 2024

This has been a long time coming. Outta sight, outta mind. That's a good thing! Almost 20k miles on my 1-year old Ram 3500 diesel. Not a single problem, which is why the dealership has been out of sight. Looking back at the sale experience, it was fantastic. I called and made an appointment to look at the truck I ended up buying. "Red" had the vehicle out and ready when I arrived. He and the finance team worked through a myriad of discounts available at the time--military/first responder, corporate-supplier, national incentives, rebates, financing, ... . "Red" ...

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Google Oct 11, 2024

Heartland was great to work with. Made the process easy and delivered the vehicle to my house.

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Google Oct 5, 2024

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Google Oct 4, 2024

My experience was great and hassle free!

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Google Oct 3, 2024

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Google Oct 2, 2024

Makes buying a vehicle simple and fast. Couldn’t be more satisfied. Outstanding service !!! Thank you Mike !!!

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Google Sep 30, 2024

Very nice group of people. Very assistive and helpful. Highly recommend this dealership for your next purchase.

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Google Sep 27, 2024

Refreshing to know that good customer service still exists. My initial impression has been a great one. Nice people.

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Google Sep 22, 2024

Staff was great and very accommodating, Andre & Adam made a great team! Lynn made it as easy as pie! I would highly recommend recommend this dealership and you an beat the lifetime power train warranty.

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Google Sep 22, 2024

Delivery process was slow as car was not ready. Otherwise the process was good.

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Google Sep 18, 2024

I am absolutely in awe when it’s comes to this dealership. Mike my salesman was top tier , literally the best service I’ve ever received purchasing a vehicle. Even afterwards his willingness to help and ensure I am completely satisfied is unmatched!! I have since referred my mother to him and she will also be buying her vehicle from him as well. Truly a gem he is very thankful

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Google Sep 15, 2024

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Google Sep 10, 2024

Helpful friendly. I've bought 3 new vehicles and one used vehicle, I won't go anywhere else for my vehicle needs

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Google Sep 9, 2024

5-Stars doesn’t feel like enough! Michael and Lynn were absolutely incredible to work with, from the very first inquiry to even days after my purchase was complete- I couldn't have imagined a better experience.

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Google Sep 7, 2024

This dealership is the BEST EVER!! They were easy to deal with, prepared our car for delivery to us, and cleaned up our previous car for sales in a very minimal amt of time. I will definitely go to them again next time we are trading!!! Red was our sales associate & he recommended to us everything pertinent to owning a ‘24 Jeep. Our previous one was a ‘19. Many new features to enjoy!!

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Google Sep 6, 2024

Very good experience! Trey was my Sales Rep. Thus is my 2nd time buying with him! He is awesome and very knowledgeable. I would recommend!

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Google Sep 3, 2024

Had a great experience with this dealership. I am an out of state purchaser and was a little concerned about how the paperwork would be handled between the states. They were very professional and handled the transaction with ease. No pressure on the sale, reasonable amount of time processing paperwork, and an excellent overall experience. Adam “Jonny” Cash was a great salesman. He didn’t push a sale, but rather showed me the truck to make sure it was what I was looking for. After the sale, Adam assisted in getting my phone connected to the truck and assisted in ...

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Google Sep 1, 2024

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Google Sep 1, 2024

You guys got me in an helped me acheve a need not just a want we will be back againe

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Google Aug 27, 2024

wonderful friendly team

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Google Aug 27, 2024

Sold our car to them, and they made it very easy and convenient. Thank you!

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Google Aug 26, 2024

Adam was very helpful and patient as we looked at vehicles, answered questions, and went above and beyond installing seat covers!

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Google Aug 25, 2024

Friendly sales & finance team. Had a great variety on their inventory too!

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Google Aug 23, 2024

Everyone was nice and courteous. They got me in and out of there quickly and with a new Jeep.

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Google Aug 21, 2024

I worked with Adam Cash primarily over the phone because I live out of town. He was great to communicate with, responded timely, and ensured an easy process. Overall as good as a car purchasing experience could be.

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Google Aug 20, 2024

Great people to work with. I was able to do most of everything online before I drove to the dealership. I will definitely use them again. Big shout out to "Red", very helpful and knowledgeable.

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Google Aug 19, 2024

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Google Aug 19, 2024

I recently purchased a Jeep Grand Cherokee from Heartland Jeep, and I couldn’t be happier with the experience. I had the pleasure of working with Red, who provided fantastic customer service from start to finish. He genuinely worked with his dealership to get me the best possible deal. Even though I live three and a half hours away, Red made the buying process incredibly easy. We handled everything over the phone, and when I arrived to pick up the car and sign the papers, everything was ready to go. They were very fair with my trade-in and offered a ...

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Google Aug 19, 2024

Great experience! The process took no time at all. Highly recommendthese guy!

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Google Aug 18, 2024

Great experience

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Google Aug 15, 2024

Great car and made it easy for me. Drove 6 hrs to buy their car, and I would do it again. Mike was great to work with.

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Google Aug 13, 2024

Everyone at heartland Chrysler Dodge was very kind and supportive of me. I hate making bills but they coach me through it just fine. I felt like they dealt fairly with me. Which is very important nowadays since a lot of people aren't fair! After checking around I felt like they had the best deal for me.

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Google Aug 13, 2024

Very easy, efficient, and very nice doing business with. Trey was Fantastic!!!!

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Google Aug 12, 2024

Overall positive experience with this dealership,Andre the salesman very easy to work with,not pushy like alot of salesman,my vist with the branch manager went very well,didn't give me a big run around he explained where he was at on the deal and why, greatly appreciated the conversation, it allowed myself and my wife to make our decision,the finance officer was very knowledgeable and easy to work with,which made the transaction go very smoothly,I would of given 5 stars but I just never rate any business that way,overall I would recommend purchasing from ...

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Google Aug 9, 2024

Jenny, thank you, you made our experience a good memory.

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Google Aug 7, 2024

Okay, to start with I did all my shopping for my 2023 Truck on line! Meaning I had already about a year or so ago when I decided I was thinking about a new Truck wanted to purchase my Truck from this Dealership because of the warranty on the Drivetrain! Once I decided to do this is when I found out what kind of people I was dealing with. I talked to Olivia though chat to start my process for the purchase of the Truck. Then Jenny got involved and then Mike so I had quite the Team helping me with ...

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Google Aug 7, 2024

This is an update to a previous post. I had recommended this dealership wholeheartedly before and I stand by that again. I did end up purchasing a vehicle from the dealership and it was a five star experience. I would highly recommend this dealership to anyone. Shout out to my salesman, Adam.

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DealerRater Aug 7, 2024

Hands-down, the best experience you’ll have at a dealership. I didn’t even buy a car and would recommend them 100%. Adam, my salesman and Ken the sales manager were phenomenal to work with. I highly recommend the dealership and I will buy a car there in the future for sure.

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Google Aug 6, 2024

This is hands-down the best experience I’ve had with a dealership. Adam, my sales person and Ken the financial manager were awesome. I did not end up buying a vehicle here, but if I do in the future, it will definitely be here. I would strongly recommend this dealership! What great people and friendly people work there. All dealerships should emulate this one. Clint

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Google Aug 6, 2024

I sold my parents 18 Chevy Equinox LT, the service was impeccable, professional, very friendly. We got a great price for the car! Jenny Mathes was just awesome and made the transaction super easy. and smooth. I highly recommend this dealership it’s fair and hassle free! Thanks

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Google Aug 1, 2024

Terrific experience. Do yourself a favor and utilize this dealership for your next car. Thank you Trey Hubbard for finding us exactly what we wanted and making the car buying process so painless.

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Google Jul 31, 2024

Heartland Chrysler made my Pacifica buying process simple and straightforward. Adam was easy to work with and walked me through every step of the process. They have all other dealers beat with their lifetime power train warranty on every vehicle purchase! Huge value and made it all worth buying there. Highly recommend Heartland and go see Adam! P.s. you get a free shirt! 🤩


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