Customer Testimonials

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Google Jun 30, 2026

Jeremy was amazing!!! Thanks for all your help!

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Google Jun 30, 2026

Easy to deal with. Great customer service and worked to keep us coming back as a customer.

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Google Jun 30, 2026

Dakota was great to work with. Very professional, quick to respond, and made the entire process easy. We were able to come to a deal over the phone and picked up the vehicle just a couple hours later. One of the smoothest processes I've had buying a vehicle.

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Google Jun 29, 2026

These guys don't fit the reputation of car dealers. They were extremly honest and did what they could to help you get a vehicle. The finance dept person was very kind and answered my questions honestly. I left with a sweet 2016 Toyota Highlander. If you need a car or truck, suv then get yourself down there. They will help you get going.

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Google Jun 25, 2026

I want to say this was smoothest car sales transaction I’ve ever experienced! I googled Orange convertible & they was at the top of the search engine w/ a beautiful mustang. I was lead BY GOD & I drove up on FAITH! I had a reschedule & who knew I would leave as a Mustang Convertible Owner. A Dream come true used or not i’m happy. I appreciate The most Amazing Car Sales King who is not only protecting our Nation in the Army but he went above & beyond to make it happen! The process was smooth! ... Read More

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Google Jun 21, 2026

very nice service easy to work with and great seller in general

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Google Jun 21, 2026

Jake was the best as always. Highly recommend this dealership.

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Google Jun 20, 2026

Jake was awesome to work with very responsive and made the whole process very easy.

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Google Jun 18, 2026

I appreciate my treatment through this dealership,Trey was very courteous and treated me very kindly I appreciate all he done for me to help me get transportation,thank u very much Trey

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Google Jun 18, 2026

Jeremy Garner is amazing as always! Absolutely love it!

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Google Jun 17, 2026

My experience was efficient and came with a lifetime powertrain warranty! Dakota was straight to the point, helpful, and provided me with an excellent apr out the gate as a first time buyer. No funny salesy business and got the truck the same day with 0 issues.

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Google Jun 16, 2026

This was hands-down the quickest and most hassle-free buying experience I’ve ever had. Would 100% buy from them and Jerry again!

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Google Jun 15, 2026

Dalton and Jeremy were both polite and easy to work with and made the buying process simple. Lynn was very helpful in getting financing figured out and I was out the door quickly.

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Google Jun 14, 2026

Dakota was great to work with. Straight forward and had extreme patience as I was deciding what to do with trading trucks.

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Google Jun 13, 2026

Red was awesome!! Great smooth experience all around!!!

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Google Jun 13, 2026

Our sales representative, Dakota S., provided exceptional assistance in finding the ideal Jeep for our needs. If seeking a new vehicle, I would highly recommend their service. He helped without getting pushy and followed up on every request we had. Thank you Dakota!!!

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Google Jun 12, 2026

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Google Jun 10, 2026

Thank you Jerry, Jeremy, and Red for the help with getting my new car! They made it very easy!

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Google Jun 7, 2026

We had a great experience at Heartland. Rick was great to work with and got is out quickly. Lynn in finance was super sweet and helpful as well.

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Google Jun 4, 2026

Go see Jerry. He is a great salesman. He listened to what I was looking for and didn't try and push me into something I didn't want. Very polite. Dru in the finance department was also very amazing. The whole process took a little over an hour. In past experience buying a vehicle is an all day process with lots of standing around and a headache.

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Google Jun 4, 2026

It's a great experience working with people that care knowing where you been and helping you to get to where your going it's not like other dealerships. you have to try it.

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Google Jun 2, 2026

Just bought a truck from them today. Took good care of me. My buddy Daniel has bought several vehicles from them and they always took good care of him too. I feel I got a fair price for the vehicle I bought.

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Google Jun 1, 2026

The people there are very nice and polite, Rick was on top of everything I drove 2 vehicles, and the 2nd one was for me!

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DealerRater May 31, 2026

Do not recommend purchasing from them. Hidden fees and price gouging. READ EVERYTHING, the fine print. THEN GO SOMEWHERE else. truck has been parked while out of town working. Went to tag the new truck and realized the huge difference in agreed upon price and bill of sale/loan price. READ AND READ again before signing.

Read at DealerRater

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Google May 30, 2026

Dakota was very responsive in my phone inquiries and listened to what I wanted, my budget, and got the deal I wanted before I ever drove up there. Jenn was also very involved and friendly. Great place!

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Google May 23, 2026

This was our 3rd purchase at Heartland! Our salesman, Jake Clark and the entire team at Heartland were PHENOMENAL. We really appreciated how incredibly welcoming and helpful everyone at Heartland was the minute we drove up. Each team member was friendly, with a no hassle/pressure through the whole trade-in and buying process on our new 2026 Dodge Durango. This is why we will always be repeat customers and continue to highly recommend the Heartland dealership team to all our family, friends and co-workers. The whole Heartland team deserves FIVE STARS ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ and more. Don’t change a thing!!! The Bonner’s

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Google May 22, 2026

Dakota Simmons is AMAZING, said I wanted a JEEP for My Birthday and he made it happen!!!!

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Google May 19, 2026

Heartland is by far the best experience I have ever had buying a car and I’ve been buying cars for 25 years , Jake Clark my sales guy was awesome, down to earth type of guy plus very knowledgeable about the make and model I bought, Jeremy Garner the sales manager was great and finance was a breeze to go through. I was quick and painless plus very easy, ill be a lifelong customer from now on..

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Google May 19, 2026

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Google May 17, 2026

Great. Had most of everything completed before I showed up. Finance was personable and worked to get me best options. Great experience

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Google May 14, 2026

Overall good experience, Dakota was pleasant to deal with and no pressure.

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Google May 13, 2026

Trey and this dealership was nothing short of 5 star service. From beginning to end, helping me with my trade in and getting me at the right price etc respectful, nice, not your normal dealership hassle. It was a fun relaxing experience stress free. Truly there to help you and put the customer first.

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Google May 11, 2026

Team was cordial and helpful through the purchase/trade in process. Did a good job

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Google May 11, 2026

This is the third purchase from the dealership which indicates my satisfaction with them. All staff I came across are extremely friendly and helpful, with my salesman Trey being honest and always accommodating. Can't recommend them enough!

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Google May 9, 2026

Pleased with our experience of buying our new truck. No high pressure, no trying to add on extras. We had pre-approval for the loan from our bank and didn't pressure us to use their financing when they couldn't beat the rate we had. Jerry Hicks was our salesman and I highly recommend asking for him.

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Google May 9, 2026

Not the best service I’ve had but not the worst. I would recommend someone to really look at the vehicle you’re buying . Communication from these people has been a bit of a headache for me other then that it’s fine

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Google May 4, 2026

Amazing customer service!! I drove all the way from New York to pick up a truck. Salesman, sales manager and finance woman were outstanding! Highly recommend, very informative and super friendly! Wouldn’t mind making the trip again when the time comes! Thank you again!

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Google May 4, 2026

I had a great experience at the Jeep dealership in Excelsior Springs. Red, our salesman, was very knowledgeable and efficient, finance was quick and easy, they were exceptional working with us through our circumstances. I will be going to this dealership for all of my maintenance in the future. I highly recommend them!

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Google May 2, 2026

Got an oil change today. I was very pleasantly surprised when I received a video that my mechanic sent via text showing the inspection under my car. He explained everything as he showed me. This dealership is a place I feel like they always put the customer first. They don’t try to up sell you. They are very trustworthy.

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Google May 1, 2026

Great service by Jerry H with Sales and Lynn G made the vehicle paperwork a breeze. Made for a great experience. Would recommend .

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Google May 1, 2026

Jerry Hicks was awesome, he got us the best possible deal and his biggest concern was making sure my fiance loved her car can't. He also made sure to answer all our questions and education on the the things we were oblivious too, I can't recommend Jerry Hicks or heartland jeep enough.

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Google Apr 29, 2026

Red was amazing! the whole staff was amazing though, they helped me a lot and worked with me, i definitely walked out very happy!

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Google Apr 29, 2026

First time buyer here, great experience with Dakota! Very professional, helpful, and made the process quick and easy. Highly recommend!

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Google Apr 26, 2026

Had a great experience buying two cars! Thank you Jeremy, Trey and Lynn!

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Google Apr 26, 2026

We had a wonderful experience with our sale person Trey went above and beyond to make our buying experience great. Also was a pleasure to have Lynn and Jeremy to help as well! Thank you thank you!

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Google Apr 23, 2026

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Google Apr 22, 2026

We received great customer service. Red was so great he delivered the car to our door. The team worked hard to get us the best rate.

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Google Apr 21, 2026

Trey was great and answered all my questions. The "process" was smooth with little negotiation. I will definitely be coming back for future vehicle needs.

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Google Apr 21, 2026

Jerry Hicks did a wonderful job very polite and honest got me in the truck of dreams. They really care that customers leave with a smile on their face

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Google Apr 20, 2026

Jerry Hicks was amazing in helping me get into my "new to me" vehicle. He was always readily available either via phone call and/or text. He and the team went out of their way to give me the best financing deal possible and had everything ready to go when I came in to test drive. All I had to do was just sign! I would definitely recommend Jerry Hicks and the team if you are looking for a great deal on a vehicle!

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Google Apr 20, 2026

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Google Apr 20, 2026

Jerry Hicks was a pleasure to work with during my recent vehicle purchase. He was enjoyable to speak with and made the buying process relatively easy.

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Google Apr 20, 2026

Great dealership! Whole experience was a pleasure.

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Google Apr 18, 2026

super duper awsome

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Google Apr 18, 2026

Didn't get a car here but brought a car here, everything is beautiful ran smoothly. Thanks for the Pink pen 😊

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Google Apr 17, 2026

This has to be the best experience I’ve ever had in purchasing a new to us patience Trey was our sales person. He was patient, professional, and very friendly. I feel they gave us a fair value for our trade-in for the purchase of the 2024 Dodge ! You’re in the market for a new or used vehicle. I would certainly check out heartland in Excelsior Springs.

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Google Apr 16, 2026

Great people to work with. Found the vehicle we wanted and they made it quick and easy.

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Google Apr 14, 2026

Went to Heartland dealership in excelsior Springs, Missouri. Our dealer was Dalton Eaton. He helped us get into a Jeep compass. He was very friendly and he did everything he could to help our family.

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Google Apr 13, 2026

Very easy to work with. Loving my truck!

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Google Apr 11, 2026

“Red” was very accommodating to the timeframe we had available to test drive a specific vehicle. The Jeep was not on the lot at the time. He acquired it back by the time we arrived to test drive. He wasn’t pushy and made the vehicle buying experience the “BEST” we have come across in decades of car buying. We will be returning when we buy our next truck to see “Red”.

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Google Apr 11, 2026

My experience at heartland Chrysler was flawless. My salesman Dalton Eaton was fabulous. He took care of me and man. He gave great bottles of water but really he listened to me and found what I needed my 2022 Dodge Durango RT is outstanding. I love it thank you Dalton for taking care of me.

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Google Apr 10, 2026

Very friendly and easy to deal with, competitive prices and fair trade-in value. I highly recommend Heartland Chrysler Dodge Jeep! Ask for Dakota, he will treat you right.

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Google Apr 10, 2026

They did amazing working with me and getting me the car I wanted! Can’t thank them enough for getting through this process with me!

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Google Apr 9, 2026

I've bought 2 vehicles from them and they are great, always reasonable, no pressure on extras and fair. Tray is an awesome salesman, highly recommend.

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Google Apr 8, 2026

I brought my 1 pound Yorkie with me to the dealership and she received nothing but below from their employees there that definitely made my day but overall I was treated great as well as my salesman Dalton Eaton was the best as he’s taken care of me before in the past, this was an awesome experience.

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Google Apr 8, 2026

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Google Apr 8, 2026

Very friendly, didnt mess around and got us a great deal. Thank you Dalton Eaton!!

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Google Apr 7, 2026

Jeremy is my hero. He and Dalton put my children and I in a safe, beautiful, reliable vehicle we can enjoy for years to come. I couldn’t recommend them enough, they truly are the whole package. I will refer Jeremy an his crew to everyone as they’re more than deserving for the hard work they put in helping my family and I find the best fit for us! Cheers, love you mucho Heartland!!!!!!

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Google Apr 7, 2026

Dakota was great to work with. No problems

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Google Apr 7, 2026

Recently Bought a new Truck. Very straight forward. Fastest trip I have ever had to a dealership. Jerry was easy to work with and very helpful. Answered all my questions. Even snagged my sunglasses I forgot in my trade-in. Financed it through them as well. Nice Lady did the paperwork. She got me a better rate for my loan than i was expecting. I would buy from them again for sure.

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Google Apr 6, 2026

Jerry was great! Great business!

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Google Apr 6, 2026

The first time I got a vehicle with Heartland was with Red in 2021. I didn’t think I was going to leave with a car and he got me into a car no pressure on his end either. Very nice and respectful stand up man and salesman. Last week I went to pick that Jeep up from repair and we ended up talking to Jerry. I was in a very tough situation to where my daughter needed a car but she had no credit and with great patience and trouble solving skills he helped my daughter and I get a ... Read More

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Google Apr 5, 2026

Dakota was excellent to deal with

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Google Apr 4, 2026

This was my first experience financing a car, Jerry Hicks made the whole process effortless! Jerry was very considerate of my budget and my family. He fought tooth and nail to make sure we stayed within my budget. He even gave me a deal on the vehicle I loved so he could see me drive away with it! He genuinely made me feel like he cared about our family. I couldn’t be any happier!

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Google Apr 3, 2026

I always have the best experiences with Heartland. No matter the problem, Red and the crew are there to help. Highly recommend this dealership.

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Google Apr 2, 2026

Service staff does a good job.

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Google Mar 31, 2026

I highly recommend Jerry Hicks. Extremely easy to work with, good pricing, and friendly.

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Google Mar 28, 2026

Purchasing a new car was made easy. No stress! Brinlee, our salesman, was very knowledgeable and enjoyable to work with. I would recommend Heartland for your next car purchase!

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Google Mar 26, 2026

Trey was great to work with. Very easy transaction for buying vehicle.

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Google Mar 25, 2026

The sales person was responsive. When we decide to purchase it took a while for the business office to email the contract. I noticed a few minor things the detailers missed.

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Google Mar 24, 2026

They were very fast and friendly. Definitely recommend going there if you have any questions about getting a vehicle.

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Google Mar 24, 2026

Fantastic service department clear communication responds to customer needs well. Will continue to take my Jeep here for It’s service needs

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Google Mar 23, 2026

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Google Mar 23, 2026

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Google Mar 23, 2026

Jerry was amazing and helped me purchase my first car! He made the experience easy and low pressure, and made me feel like he had my best interest in mind! Thanks Jerry!

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Google Mar 21, 2026

Brinlee and Jeremy are amazing and made the purchasing process very easy!

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Google Mar 21, 2026

Easiest new car purchase I’ve ever had. Dakota was our sales person and was wonderful. He made it a very enjoyable experience with no pressure and made sure we were taken care of. Lynn made the paperwork as easy at it gets. I will recommend this dealership to all my friends.

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Google Mar 20, 2026

This was the most exceptional vehicle purchasing experience we have ever had. I would like to express my sincere gratitude to Jerry (sales representative) and Lynn (finance manager) for making this transaction absolutely seamless. They were both professional and exceptionally knowledgeable in their respective fields. Thank you both for your exceptional service. We will undoubtedly return to Heartland Chrysler Dodge Jeep Ram. My wife loves her new Jeep!

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Google Mar 19, 2026

Jerry Hicks helped me get a remarkable 2026 Jeep Wrangler Sahara I love it and really appreciate his help

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Google Mar 19, 2026

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Google Mar 17, 2026

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Google Mar 16, 2026

This is the second vehicle we’ve bought in the last 8 months from Heartland… Both transactions have been super simple from start to finish! We live over an hour away and were able to choose our vehicle, value our trade, complete financing, and sign documents electronically only driving up to drop off our trade and pick up our new vehicle! Great transactions, great dealership!

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Google Mar 16, 2026

If you are looking for a vehicle, stop here and ask for Jerry Hicks. Awesome guy and straight forward salesman. We just wrapped up a deal and I am very satisfied.

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Google Mar 16, 2026

Dalton was really helpful in getting me into my brand new 2026 Dodge ram he answered all my questions that I had thanks dalton

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Google Mar 14, 2026

Jerry Hicks hooked it up! I was unsure if I wanted to trade in my vehicle bit Jerry looked in all the right places. He got me the financing I wanted and the best part he did most of the process over the phone so I was not in the dealership for hours!!! Ty Jerry is love my grand Cherokee!!

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Google Mar 13, 2026

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Google Mar 13, 2026

Great deal on our New 2026 RAM 2500 Heavy Duty. 6.4 Hemi 4x4. Salesman that worked with us was a great guy. Thanks for asking my opinion, top marks for the experience. Glad I shopped locally too.

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Google Mar 12, 2026

Bought my new 2023 honda accord and im loving the vehicle so far, worked with trey and he was very friendly and straight forward, was in and out of buying a car in record tine

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Google Mar 11, 2026

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Google Mar 11, 2026

Dalton, the salesman was professional and knowledgeable. He did not try and sell me more than I wanted. The finance associate was also professional and very quick at her job completing the paperwork in a very efficient manner. I would buy cars from them in the future.


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