Customer Testimonials
I am very pleased with my experience at heartland cdjr. My sales associate, Brinlee Acklin, went above and beyond to help me find my car. He was friendly, warm, knowledgeable and a true asset to the dealership.
My experience with Heartland Jeep was nothing short of amazing!! After not having transportation for my son and I , my sales rep, Dakota was/is THE BEST to ever do it. The majority of my process was done over the phone but once off work I made my way to the dealership and my process was smooth and easy!! Despite the busy day Dakota had he made sure to answer my calls and/or text as fast as possible! I’d work with Dakota any day!! 10/10 would definitely buy again!!! Keep up the great work, Dakota!!!
Purchased a 2025 Jeep Mojave and Love it! The staff Justin (Red) Morgan was great and went above and beyond beyond to take of my wants and needs. Lynn in finance was out standing, I had a lot of questions and she took care of all of them. Both of these folks in my books are the Best of the Best! This is my 3rd or 4th vehicle I have bought at Heartland and each time I have been treated and taken care of in an outstanding matter. Thanks Red and Lynn for all your help in getting a Nice Jeep!!!!
A very good experience in purchasing my newer (to me), used vehicle after my car accident. Thank you for your courtesy and quick assistance in getting me through the process.
Went to get my wife’s 2016 Jeep’s oil changed was in and out in less than 30 minutes. Great service! People working there were extremely nice and helpful.
Fantastic place upfront and in and out definitely recommended
The car salesman and business manager were not pushy but offered information and were very helpful and made getting the Chrysler Pacifica Hybrid van enjoyable and a blessing! Thanks yall! God Bless
Great team, great service, and high value!!
Wouldn't even give a 1 star , BIG FAT 0 ! Bought a 2017 F150 , week out engine light came on, ran codes, both catalytic converters bad. Made appointment to bring it in, brought it back , less than 30 min later, called to come get it . Supposedly their only mechanic that works on fords/diagnostic and so on wasn't in. Mind you live over hour away. Then service writer lied that he was on the phone with Ford dealer and they could get the truck in that day. 🙄 Went to Ford dealership, nope big fat lie, he didnt talk with anyone about the truck . ...
Bought a 2017 Ram. Very nice people to work with. In and out in approximately 2 hours! Thank you!
Excellent customer service and work with you to help you find the vehicle your looking for
Fast friendly service. Got me financed with in a few minutes. Drove away in my new car same day.
Shelby was very responsive offered a deal beating everybody else. She was extremely efficient with all paperwork and made sure I was driven back to my house. Love this dealership I will be back.
Bought a new Ram 2500 from Red. Price advertised was true. Not bait and switch website pricing like so many dealers do. Red was very helpful low pressure and I would buy from him again. Overall buying experience was great and easy. Thanks Red.
Ive bought several vehicles here over the years and they never disappoint! Great service and people Alex the salesman needs a raise! my wife and I both bought vehicles in the same day and it was relatively as painless as it could have been! 🤣
Exceptional place to do business and buy a car! I bought a preowned(2022) Jeep Wagoneer Series I and a gentleman named Red was my salesman. Red was fantastic to work with and I never felt pressured to make the purchase TODAY. When we walked in to do a test drive my wife and I were considering 3 different SUVs at three different dealerships and I made him aware of that. Red is very knowledgeable about the products on his lot and super easy to talk to. When we are in the market for a vehicle again we will give Red and ...
Dakota was the best, very informative, polite and honest.
Great experience, it was a very speedy process. Highly recommend
Bought a car from Dakota this morning. He was very helpful. Answered every question I had about the vehicle and more highly recommend going and seeing him.
Trey was great. He helped me find a jeep that I liked, after I had been looking for several months. I would recommend them to anyone looking for a jeep!
My whole experience with Heartland was awesome! Jenny took care of everything with ease & efficiency. Very friendly atmosphere.
Made selling my truck very easy! Highly recommended.
What a wonderful experience! I went in to pick up my car from service department and saw a car in the lot I really liked and the salesman sold me on it. What a deal! No negotiating because the price was already very reasonable. The free lifetime drivetrain warranty was the icing on the cake. I’ve purchased many new and used cars in my life and this was absolutely the quickest and easiest experience I have ever had buying a car. I would highly recommend this dealership. But unfortunately for you, I just bought the coolest Jeep wrangler they ...
Very patient and understanding sales staff. Helped us find the right vehicle for us. Brinlee is amazing.
Great experience when purchasing my Pacifica. Dakota was great to work with. I would highly recommend Dakota and Heartland for your vehicle needs.
My 2022 Ram 2500 had a previous recall for the tailgate which could unintentionally unlatch due to misaligned striker pins. The recall was completed last year but on 03/19/25 the tailgate unlatched while towing my trailer and was damaged by my trailer jack. There was some confusion by the service department on exactly what the recall repair consisted of and if the damaged would be covered. My service advisor pulled my paperwork and found it was covered under the recall and told me they would replace my damaged tailgate. It appeared as if the striker pins were loose and were no longer in ...
This was the best experience buying a vehicle that I have ever had. I am a very busy person and they got me in and out quickly yet it was still thorough.
Efficient process with friendly professionals.
Excellent place to get yourself a new vehicle. So easy to work with. I will 100% be coming back here!
Dakota made by purchase fast and simple. Good transaction over all
super friendly
We worked with Jenny to sell our Toyota Sequoia and she made the whole process so easy and stress free. I went to Cargurus.com put in my vehicle and instantly received a great offer. Jenny contacted me within 24 hours and 2 days later we met and closed the deal. Everyone was super friendly and we received a great price for our vehicle.
Alex was wonderful to work with. I walked in, showed him a picture of the car I wanted and told him to get me in it....and I left with it! Thank you Alex for a painless, and pleasant experience!
I went in not exactly sure of wanted. They listened to my needed and wants. Everyone was friendly. Brinlee did a fantastic job!
Excellent dealership and excellent employees!! This was the most enjoyable time that I have ever had buying a car!! Most definitely will be back and will be sending my friends and family here!
Very pleased with Alex and the staff! Very friendly and helpful!
Heartland CDJR is incredible! I've bought 4 vehicles from them and have had a great experience everytime. Grant, Dru, and Lynn have always come through for me and I will continue to use them anytime I'm in the market for another CDJ or R. Thank you all!!
Such an amazing experience! Dakota was simply amazing with his professionalism! I flew from Indiana just to pick up my new Jetta. They picked me up from the airport and had all the paperwork ready to go so I could get going on my 9 hour drive home. My car was detailed and had a full tank of gas. The business manager, Lynn, made the paperwork a breeze! So professional and friendly. They even texted along the way to make sure everything was going well. I would absolutely buy from here again even though it's 9 hours away. by far the ...
Did an excellent job for me
Fantastic car buying experience! Trey was absolutely amazing and was so helpful every step of the way! They even delivered the vehicle to us! I can't say enough great thins about this dealership!
We just bought our first truck from here Red is the one that helped us out and he was absolutely amazing and so was Drew highly recommend this place 🩷
I was diehard Ford truck man, until I found a Power Wagon I couldn't live without. The folks at Heartland went above and beyond to get the truck from the detailer, so my family and I could look at it. The detail shop was closed, guess the owner let them in. Heartland was great to work with on trade in, and financing. They kept their word when it came to detailing the truck, giving us a loaner vehicle, and having the truck ready. No pushy salesmen, or empty promises. I would recommend Heartland to a friend, or stranger!
The man named Red helped me find the perfect car for me, he didn’t even let me look at the ones that had any issues with them. He arranged for me to have leather seats installed as soon as possible and made everything super quick and easy and dropped the price down for me thousands of dollars and made the payments as cheap as possible even though I’m young and have thin credit. I’m super grateful for Red and the rest of his team that helped me buy my first car! Would definitely recommend Red and Heartland ...
Had a fantastic experience with Heartland CDJR! Negotiated a fair price for a Jeep Gladiator Rubicon. Red, the sales associate was awesome to work with. Lynn in the finance department had everything ready for us to sign. I drove 3 hours to get the deal done and we were in and out with a trade in a matter of 30 minutes. I would highly recommend!
Great place to purchase a new vehicle! Dakota helped me by answering all my questions! He was very patient as well! Would 100% come back again.
I had an emergency breakdown on interstate near this dealership. They were expressly helpful to service my car and thorough at keeping me informed throughout the entire process. I highly recommend anyone in the area to give this dealer a try! Unfortunately, I live outside this region, so my “home” dealer is elsewhere. Thankful for the MVP warranty program I purchased with my car back in 2015! Go Chyrsler.
Good folks to work with. Trey was very good. Made the whole process quick.
Great experience, can't remember last time I bought a car at a dealership in under 2 hours
Everyone at Heartland Chrysler Dodge Jeep Ram are awesome people. My family is dealing with a family member that is on end of life care in California and my truck will not make the trip. Tray Hubbard went above and beyond to help us get a vehicle that is definitely up for the drive. If Ford gives you the run around. Go to Heartland and speak with Tray Hubbard.
Wide variety of vehicles and great helpful staff. My salesman was Red and he made the purchase a very pleasant experience.
This is our 2nd time using HCDJR. Always a smooth easy process!
I cannot thank Red enough for his honesty, professionalism, kindness and attention to detail Dru was wonderful in explaining all the paperwork and the next steps in the process. From beginning to end the experience was stress free and I couldn’t be happier !! And I love my new car!
Heartland is the place to start and possibly end your car shopping desires. A beautiful, clean facility and the people genuinely nice and friendly to deal with. My recommendations go with Heartand CDJR!
Excellent experience! Employees were easy to deal with and super nice.
Fantastic customer service. Grant made the whole process simple.
Bought a car from here last weekend. We were lucky enough to connect with Dakota even purchasing our vehicle! Dakota was not your “typical old school” car dealer. He was friendly and honest. Straight shooter! We had a great time buying the car of my dreams with upfront honesty! Thank you Dakota!
Made a deal I was good with on a Jeep wrangler. Overall went pretty smooth. I may buy a Ram truck from them if they find what I want and we can work out a deal.
Very fair on offer and very helpful and friendly I recommend this dealer 100%
Couldn’t have been any easier. They were very helpful and honest. They offered a price for my vehicle over the phone and had a check waiting for me when I got there. They even gave me a ride home 45 mins away. Great service!
I recently bought a car from Heartland Chrysler Dodge Jeep Ram, and happy would be an understatement. I am thrilled with not only the vehicle, but more so the service. Dakota helped me out and made it a super pleasant and easy process, without any pressure to buy. I would 100% recommend this dealership. And ask for Dakota!
Fastest service we’ve ever had buying a car. Great experience with no run around! Would recommend them to anyone
Extraordinary service. Sent representative (Red) to finalize contract and more importantly go over the amenities, apps and service. Red spent an unusual amount of time building our knowledge about this incredible automobile!
Red was excellent. Easy to work with, knowledgeable, thorough and available. Will definitely go back to him when I need a new car.
Very good and helpful did everything online
Honest people that are willing to work with you for the best outcome so both sides are happy
Fantastic dealership, Alex and dru both did a great job getting me the truck I want for a great price
I have been involved in the purchase of several cars from Justin Morgan with complete satisfaction each time. It is always fast and to the point with specifics needed each time in a friendly and knowledgeable manner by all involved. I feel fully confident that anyone dealing with this dealership are being dealt with fairly and will, and have, recommended Justin to several others in the market for a vehicle.
It’s hard to find people to take care of you the way the folks here do. From upper management down and across the board, these folks will take care of you!
Very helpful in helping me decide on buying a vehicle. Not pushy in any way Everyone was friendly and helpful
Jenny was great to work with. They gave a very fair price for my used vehicle and even drove me home after the sale, all within an hour.
Working with Red is always a pleasure. This isn't the first vehicle I've purchased from Heartland and Red makes the entire process very easy even for me as I can be somewhat of a difficult customer.
My wife and I spent two days looking for a specific vehicle, and we are very lucky it was at Heartland CDJR in Excelsior Springs, because everyone there was great to work with. Our sales rep Rick was super knowledgeable and had the car cleaned and ready. He was actually working with several customers at once and got us all taken care of. Linn in finance was super busy, closing deals left and right, and she got us fixed up right away. The service bays were hopping, everyone stopped and said Hi to us, the dealership and waiting room was ...
Trey was very kind and helpful. Thorough and detailed throughout the process. Will recommend them to everyone. Promoting their lifetime powertrain warranty is a big kicker for me. Made a deal with them and came home with a brand new Jeep wrangler. And I love it a lot. 💖marti claud. Carrollton, M0. Thanks again heartland.
The final paper work process was the quickest and easiest I have ever experienced. The whole process was simple and staff nice.